Help Desk Contact Form Posted 09/26/2016 by Oscar Gagliardi Use the form below to request technical assistance. Thank you. We will respond to your request within 24 hours, Monday - Friday, 9 AM - 5 PM ET. "*" indicates required fields URLThis field is for validation purposes and should be left unchanged.First Name*Last Name*Support Category*Type of IssueDid Not Receive Welcome EmailUsername/Password IssueMissing Data from ScreenerCannot Add/See Student(s)Renewal Question/IssueReport Question/IssueScreener Performance IssueContent Question/IssuePage Not Found Error MessageOtherEmail* Username*Telephone Number*StateStateAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificDevice*Device TypeWindowsMaciPadAndroid (tablet)OtherDevice Version*Device VersionWindows 11Windows 10Device Version*Device VersionTahoe 26Sequoia 15Sonoma 14Ventura 13Device Version*Device VersioniPadOS 15iPadOS 16iPadOS 17iPadOS 18iPadOS 26Device Version*Device VersionBaklava 16Vanilla Ice Cream 15Upside Down Cake 14Tiramisu 13Device Version*Internet Browser*Browser TypeChromeMicrosoft EdgeFirefoxOperaOtherInternet Browser*Browser TypeSafariChromeFirefoxOperaOtherInternet Browser*Browser TypeMobile Safari (iPad Browser)SafariChromeOperaOtherInternet Browser*Browser TypeMobile Chrome (Android Browser)ChromeFirefoxOperaOtherInternet Browser*Browser TypeMobile Safari (iPad Browser)Mobile Chrome (Android Browser)SafariChromeMicrosoft EdgeFirefoxOperaOtherDescription of Issue*Please provide as much detailed information as possible.Screen capture upload Drop files here or Select files Accepted file types: jpg, png;, Max. file size: 1,000 MB, Max. files: 5. If applicable, you can upload a screen capture of the error or issue.