Help Desk Contact Form Posted 09/26/2016 by Oscar Gagliardi Use the form below to request technical assistance. Thank you. We will respond to your request within 24 hours, Monday - Friday, 9 AM - 5 PM ET. First Name* Last Name* Support Category*Type of IssueDid Not Receive Welcome EmailUsername/Password IssueMissing Data from ScreenerCannot Add/See Student(s)Renewal Question/IssueReport Question/IssueScreener Performance IssueContent Question/IssuePage Not Found Error MessageOtherEmail* Username* Telephone Number*StateStateAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificDevice*Type of DeviceWindowsMaciPadAndroid (tablet)OtherDevice Version*Device VersionWindows 10Windows 8Windows 7Device Version*Device VersionCatalina 10.15Mojave 10.14High Sierra 10.13Sierra 10.12Device Version*Device VersioniOS 13iOS 12iOS 11Device Version*Device VersionPie 9Oreo 8Nougat 7Device Version* Internet Browser*Internet BrowserChromeMicrosoft Internet Explorer 11Microsoft EdgeFirefoxOperaOtherInternet Browser*Internet BrowserSafariChromeFirefoxOperaOtherInternet Browser*Internet BrowserMobile Safari (iPad Browser)SafariChromeOperaOtherInternet Browser*Internet BrowserMobile Chrome (Android Browser)ChromeFirefoxOperaOtherInternet Browser*Internet BrowserMobile Safari (iPad Browser)Mobile Chrome (Android Browser)SafariChromeMicrosoft Internet Explorer 11Microsoft EdgeFirefoxOperaOtherDescription of Issue*Please provide as much detailed information as possible.Screen capture upload Drop files here or Select files Accepted file types: jpg, png, Max. file size: 1,000 MB, Max. files: 5. If applicable, you can upload a screen capture of the error or issue. Maximum upload file size is 1MB; acceptable file types are .jpg and .png.PhoneThis field is for validation purposes and should be left unchanged.